Returns & Exchanges
At MADMIA, we want you to love your colorful socks and accessories as much as we do, so if you are not 100% happy with your purchase, we offer easy returns within 30 days. Please ensure all items are in their original, unworn condition with tags attached to be eligible for a refund or exchange.
Return Process
- 1.Check Eligibility
Ensure your items are unworn, unwashed, and in their original packaging with all MADMIA tags still attached.
- 2.Contact Support
Email our customer service team with your order number and reason for return to receive your Return Authorization number.
- 3.Pack and Ship
Securely pack your items and send them back to our warehouse using a trackable shipping service to ensure safe delivery.
- 4.Processing and Refund
Once we receive and inspect your return, we will process your refund or exchange within 5-7 business days.